Lotus Leisure & Wellness, operating as Coastal Lotus Consulting LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following personal information when you contact us, complete a form, or book a consultation:
- Full name
- Email address
- Phone number
- General inquiry or message content
- Service interest (e.g., consulting, wellness, retreat planning)
We may also collect non-personal information such as browser type, device type, and pages visited through standard website analytics tools.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your consultation inquiries and questions
- Schedule, confirm, or follow up on appointments
- Send wellness updates, service announcements, or reminders you have requested or consented to receive
- Improve our website content and service offerings
- Comply with applicable legal obligations
We will never use your information for purposes beyond what is described in this policy without your explicit consent.
3. SMS / Text Messaging
If you provide your phone number and opt in to receive SMS communications from Lotus Leisure & Wellness, you consent to receive text messages including appointment reminders, booking confirmations, and wellness updates.
📵 No Sharing of SMS Consent Data
No mobile information — including phone numbers collected for SMS purposes and SMS opt-in consent data — will be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes. This information is used exclusively to communicate with you directly.
📋 Standard Messaging Disclosures
- • Message and data rates may apply.
- • Message frequency may vary.
- • Reply STOP at any time to opt out of text messages.
- • Reply HELP for assistance, or email us at info@LotusLeisureWellness.com.
Types of messages you may receive include: appointment reminders, booking confirmations, session follow-ups, and occasional wellness updates. We will not send unsolicited marketing messages.
4. Data Sharing & Third Parties
We do not sell, rent, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
- When required by law, court order, or government regulation
- To trusted service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
- To protect the rights, safety, or property of Lotus Leisure & Wellness or others
Any third-party service providers we work with are prohibited from using your personal information for any purpose other than providing services to us.
5. Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Wellness & Health Information
Lotus Leisure & Wellness provides consulting and wellness coaching services. We are mindful of the sensitivity of health and wellness-related information. We do not transmit personal health information (PHI) via standard SMS text messages. Any sensitive wellness or health details shared in consultation sessions are handled with strict confidentiality and are not disclosed to third parties without your written consent, except as required by law.
7. Cookies & Analytics
Our website may use cookies or similar tracking technologies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result. We do not use cookies to collect personally identifiable information without your consent.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by contacting us directly
To exercise any of these rights, please contact us at info@LotusLeisureWellness.com.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Lotus Leisure & Wellness
Coastal Lotus Consulting LLC
Gulf Coast